Privacy policy
We respect your right to privacy. On this page you will find our position on the collection, processing and use of your information.
1. GENERAL PROVISIONS
1.1.This privacy policy of the Online Store is informational in nature, which means that it is not a source of obligations for the Service Recipients or Customers of the Online Store. The Privacy Policy primarily contains rules regarding the processing of personal data by the Administrator in the Online Store, including the basis, purposes and scope of personal data processing and the rights of data subjects, as well as information on the use of cookies and analytical tools in the Online Store.
1.2.The administrator of the personal data collected through the Online Store www.bto.pl is BTO Sp. z o.o. with its registered office in Łódź (registered office and delivery address: 25 Fabryczna Street, 90-341 Łódź); entered in the Register of Entrepreneurs of the National Court Register under the KRS number 0000215719; the register court where the company's records are kept: District Court for Lodz-Centre in Lodz, XX Economic Division of the National Court Register; share capital of: PLN 52,500; NIP: 7261016110; REGON: 471060840, e-mail address: office@bto.pl and contact telephone number: 48426724202 - hereinafter referred to as the "Administrator" and being at the same time the Service Provider of the Online Store and the Seller.
1.3.Personal data in the Online Store are processed by the Administrator in accordance with applicable laws, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) - hereinafter referred to as "RODO" or "RODO Regulation". Official text of the RODO Regulation: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679
1.4.The use of the Online Store, including the conclusion of contracts, is voluntary. Likewise, the related provision of personal data by the Customer or Client using the Online Store is voluntary, subject to two exceptions: (1) conclusion of contracts with the Administrator - failure to provide, in the cases and to the extent indicated on the website of the Internet Shop and in the Terms & Conditions of the Internet Shop and this privacy policy, personal data necessary for the conclusion and performance of a contract for the provision of Electronic Services with the Administrator, results in the impossibility of concluding such a contract. Providing personal data in such a case is a contractual requirement, and if the data subject wishes to conclude a given agreement with the Administrator, he/she is obliged to provide the required data. In each case, the scope of data required to conclude a contract is indicated beforehand on the website of the Online Store and in the Terms & Conditions of the Online Store; (2) the Administrator's statutory obligations - providing personal data is a statutory requirement resulting from generally applicable laws imposing an obligation on the Administrator to process personal data (e.g. processing of data for tax or accounting purposes) and failure to provide such data will prevent the Administrator from performing such obligations.
1.5.The Administrator shall exercise special care to protect the interests of persons whose personal data it processes, and in particular shall be responsible for and ensure that the data it collects are: (1) processed in accordance with the law; (2) collected for designated legitimate purposes and not subjected to further processing incompatible with those purposes; (3) substantively correct and adequate in relation to the purposes for which they are processed; (4) kept in a form that allows identification of the data subjects for no longer than necessary to achieve the purpose of processing; and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, by means of appropriate technical or organizational measures.
1.6.Taking into account the nature, scope, context and purposes of the processing and the risk of violation of the rights or freedoms of natural persons of varying probability and severity, the Controller shall implement appropriate technical and organizational measures to ensure that the processing is carried out in accordance with this Regulation and to be able to demonstrate this. These measures shall be reviewed and updated as necessary. The Administrator shall use technical measures to prevent unauthorized persons from obtaining and modifying, personal data sent electronically.
1.7.All words, phrases and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Customer, Seller, Customer, Online Store, Electronic Service) shall be understood in accordance with their definition in the Terms & Conditions of the Online Store available on the pages of the Online Store.
2. GROUNDS FOR DATA PROCESSING
2.1.The Administrator shall be entitled to process personal data in cases where, and to the extent that, at least one of the following conditions is met:
(1) the data subject has consented to the processing of his/her personal data for one or more specified purposes;
(2) processing is necessary for the performance of a contract to which the data subject is a party, or to take action at the request of the data subject prior to entering into a contract;
(3) processing is necessary for the fulfillment of a legal obligation incumbent on the Controller; or
(4) processing is necessary for the purposes of legitimate interests pursued by the Controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child
2.2.The processing of personal data by the Controller requires, in each case, the existence of at least one of the grounds indicated in para. 2.1 of the Privacy Policy. The specific grounds for the Administrator's processing of the personal data of Service Recipients and Customers of the Online Store are indicated in the next section of the privacy policy - with respect to the particular purpose of the Administrator's processing of personal data.
3. PURPOSE, BASIS, PERIOD AND SCOPE OF DATA PROCESSING IN THE ONLINE STORE
3.1.Each time, the purpose, basis, period and scope and recipients of the personal data processed by the Administrator results from the activities undertaken by a given Service Recipient or Customer in the Online Store.
3.2.The Administrator may process personal data in the Online Store for the following purposes, on the following grounds, for the following periods and to the following extent.
| Purpose of data processing | Legal basis for processing and data retention period | Scope of data processed |
|---|---|---|
Execution of the Sales Agreement and sending personalized commercial information as part of direct marketing. Execution of a contract for the provision of Electronic Services. Taking action at the request of the data subject prior to the conclusion of the aforementioned agreements. | Article 6(1)(b) and (f) of the RODO Regulation (performance of a contract and the legitimate interest of the administrator). The data are kept for the period necessary to perform, terminate or otherwise expire the concluded contract. The data are kept for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the period of the statute of limitations for claims against the data subject from the Administrator's business activities. The period of limitation is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for a sales contract it is two years). | Maximum scope: first and last name; e-mail address; contact telephone number; delivery address (street, house number, apartment number, postal code, city), residence/business/site address (if different from delivery address) and tax identification number (TIN) of the Service Recipient or Customer. |
| Marketing. | Article 6(1)(a) of the RODO Regulation (consent). The data is kept until the data subject withdraws his consent to further processing of his data for this purpose. | Email address. |
| Customer's expression of opinion about the concluded Sales Agreement. | Article 6(1)(a) of the RODO Regulation. Data is stored until the data subject withdraws his consent to further processing of his data for this purpose. | Email address. |
| Keeping tax or accounting books. | Article 6(1)(c) of the RODO Regulation in conjunction with Article 74(2) of the Accounting Act of January 30, 2018. (Journal of Laws of 2018, item 395). The data are kept for the period required by law mandating the Administrator to keep tax books (until the expiration of the statute of limitations on tax liability, unless otherwise provided by tax laws) or accounting books (5 years, counting from the beginning of the year following the fiscal year to which the data refer). | Name; residence/business/site address (if different from delivery address), company name, and tax identification number (TIN) of the Service Recipient or Customer. |
| To establish, assert or defend claims that the Administrator may assert or that may be asserted against the Administrator. | Article 6(1)(f) of the RODO Regulation. Data shall be stored for the period of existence of the legitimate interest pursued by the Administrator, but no longer than the statute of limitations for claims against the data subject for the Administrator's business activities. The period of limitation is determined by the provisions of law, in particular the Civil Code (the basic limitation period for claims related to the conduct of business activities is three years, and for a sales contract it is two years). | First and last name; contact telephone number; e-mail address; delivery address (street, house number, apartment number, postal code, city), residence/business/site address (if different from delivery address), and tax identification number (TIN) of the Service Recipient |
4. RECIPIENTS OF DATA IN THE ONLINE STORE
4.1.For the proper functioning of the Online Store, including the proper provision of Electronic Services by the Administrator, it is necessary for the Administrator to use the services of external entities (such as a software provider). The Administrator shall only use the services of such processors who provide sufficient guarantees to implement appropriate technical and organizational measures so that the processing meets the requirements of the RODO Regulation and protects the rights of the data subjects.
4.2.The transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy - the Administrator transfers data only when it is necessary for the realization of the given purpose of personal data processing and only to the extent necessary for its realization.
4.3.Personal data may be transferred by the Administrator to a third country, in which case the Administrator shall ensure that this will be done in relation to a country providing an adequate level of protection - in accordance with the RODO Regulation, and the data subject shall be able to obtain a copy of his/her data. The Administrator shall transfer the collected personal data only in the case and to the extent necessary to fulfill the given purpose of data processing in accordance with this Privacy Policy.
4.4.Personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
a.entities handling electronic or credit card payments - in the case of a Customer who uses the method of electronic or credit card payments in the Internet Shop, the Administrator shall make the collected personal data of the Customer available to the selected entity handling the above payments in the Internet Shop on behalf of the Administrator to the extent necessary to handle the payment made by the Customer.
b.providers of opinion poll system - in case of a Customer who agreed to express his/her opinion on a Sales Agreement concluded, the Administrator makes available the collected personal data of the Customer to a selected entity providing a system of opinion polls concluded Sales Agreements in the Internet Shop on behalf of the Administrator to the extent necessary for the Customer to express his/her opinion by means of the opinion poll system.
c.service providers supplying the Administrator with technical, IT and organizational solutions enabling the Administrator to run its business, including the Online Store and Electronic Services provided through it (in particular, providers of computer software for running the Online Store, e-mail and hosting providers, as well as providers of business management and technical support software for the Administrator) - the Administrator shall make the collected personal data of the Client available to a selected provider acting on its order only in the case and to the extent necessary to realize a given purpose of data processing in accordance with this Privacy Policy.
d.Providers of accounting, legal and advisory services providing accounting, legal or advisory support to the Administrator (in particular, an accounting firm, law firm or debt collection company) - the Administrator shall make the collected personal data of the Client available to the selected provider acting on its behalf only in the case and to the extent necessary to achieve the given purpose of data processing in accordance with this Privacy Policy.
e.To entities and cooperating partners who publish, advertise or use the Administrator's services on their sites, websites, services. The administrator shall make the collected data available only for the purpose of fulfilling the obligation arising from the concluded civil-legal agreements.
f.Entities affiliated by capital or personal relationship with the Administrator for the purposes mentioned in this Privacy Policy.
g.To other entities on condition that the data is anonymized, i.e. such data that does not identify a specific service recipient or Customer.
h.To entities or public authorities in connection with combating violations of law, fraud and abuse.
i.In the event of restructuring or sale of a business or part thereof and transfer of assets or part thereof to a new owner, data of Service Recipients or Customers may be transferred to the Buyer in order to ensure the continuation of the Administrator's Services.
5. PROFILING IN THE ONLINE STORE
5.1.The RODO Regulation imposes an obligation on the Administrator to provide information about automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the RODO Regulation, and, at least in these cases, relevant information about the principles of such decision-making, as well as the significance and anticipated consequences of such processing for the data subject. With this in mind, the Controller provides information on possible profiling in this section of the privacy policy.
5.2.The Administrator may use profiling on the Online Store for direct marketing purposes, but the decisions made on its basis by the Administrator do not relate to the conclusion or refusal to conclude an agreement for the provision of Electronic Services or the possibility of using Electronic Services on the Online Store. The effect of the use of profiling in the Online Store may be, for example, to grant a person a discount, send him/her a discount code, remind him/her of unfinished purchases, send him/her a proposal for a Product that may match the person's interests or preferences, or offer better conditions compared to the standard offer of the Online Store. Despite the profiling, it is the person who freely decides whether to take advantage of the discount received in this way or better terms and conditions and make a purchase from the Online Store.
5.3.Profiling in the Online Store consists of automatic analysis or prediction of a person's behavior on the Online Store website, e.g. by adding a specific Product to the shopping cart, browsing the page of a specific Product in the Online Store, or by analyzing the previous history of actions taken in the Online Store. The condition for such profiling is that the Administrator has the personal data of the person in question in order to be able to then send him/her, for example, a discount code
5.4.The data subject has the right not to be subject to a decision which is based solely on automated processing, including profiling, and which produces legal effects with respect to the data subject or in a similar manner significantly affects the data subject.
6. RIGHTS OF THE DATA SUBJECT
6.1.Right of access, rectification, restriction, erasure or portability - the data subject has the right to request from the Controller access to his/her personal data, rectification, erasure ("right to be forgotten") or restriction of processing, and has the right to object to processing, and has the right to portability of his/her data. The detailed conditions for exercising the rights indicated above are indicated in Articles 15-21 of the RODO Regulation.
6.2.Right to withdraw consent at any time - a person whose data is processed by the Controller on the basis of expressed consent (pursuant to Article 6(1)(a) or Article 9(2)(a) of the RODO Ordinance), then he/she has the right to withdraw consent at any time without affecting the legality of the processing performed on the basis of consent before its withdrawal.
6.3.The right to lodge a complaint to a supervisory authority - a person whose data is processed by the Controller has the right to lodge a complaint to a supervisory authority in the manner and mode specified in the provisions of the RODO Ordinance and Polish law, in particular the Personal Data Protection Act. The supervisory authority in Poland is the President of the Office for Personal Data Protection.
6.4.Right to object - the data subject has the right to object at any time - for reasons related to his or her particular situation - to the processing of personal data concerning him or her based on Article 6(1)(e) (public interest or tasks) or (f) (legitimate interest of the controller), including profiling under these provisions. In such a case, the controller shall no longer be allowed to process such personal data, unless the controller demonstrates the existence of compelling legitimate grounds for the processing overriding the interests, rights and freedoms of the data subject, or grounds for establishing, asserting or defending claims.
6.5.Right to object to direct marketing - if personal data are processed for the purposes of direct marketing, the data subject has the right to object at any time to the processing of personal data concerning him/her for such marketing, including profiling, to the extent that the processing is related to such direct marketing.
6.6.In order to exercise the rights referred to in this section of the privacy policy, the Administrator may be contacted by sending an appropriate message in writing or by e-mail to the Administrator's address indicated at the beginning of the privacy policy or by using the contact form available on the website of the Online Store.
7. ONLINE STORE COOKIES, USAGE DATA AND ANALYTICS
7.1.Cookies are small text information in the form of text files sent by a server and stored on the side of the person visiting the site of the Online Store (e.g. on the hard drive of a computer, laptop or smartphone memory card - depending on the device used by the visitor to our Website). Detailed information about cookies, as well as the history of their creation can be found, among others, here: http://pl.wikipedia.org/wiki/Ciasteczko.
7.2.The Administrator may process data contained in Cookies when visitors use the website of the Online Store for the following purposes:
a.To identify Service Recipients as logged in to the Online Store and show that they are logged in;
b.remembering data from completed forms, surveys or login data to the Online Store;
c.adapt the content of the Internet Shop's website to the individual preferences of the Customer (e.g. concerning colors, font size, page layout) and optimize the use of the Internet Shop's pages;
d.Conducting anonymous statistics showing how the Internet Store website is used;
e.remarketing, i.e. studying the behavioral characteristics of visitors to the Website through anonymous analysis of their actions (e.g. repeated visits to specific pages, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their anticipated interests, also when they visit other websites in the advertising network of Google Inc. and Facebook Ireland Ltd.
7.3.By default, most web browsers available on the market accept the storage of cookies. Everyone has the possibility to determine the conditions for the use of Cookies through the settings of their own web browser. This means that you can, for example, partially restrict (e.g. temporarily) or completely disable the ability to save Cookies - in the latter case, however, this may affect some of the functionality of the Online Store.
7.4.The settings of your Internet browser with respect to Cookies are important from the point of view of your consent to the use of Cookies by our Website - in accordance with the regulations, such consent may also be expressed through the settings of your Internet browser. In the absence of such consent, you must change your Internet browser settings for Cookies accordingly.
7.5.Detailed information on how to change the settings for Cookies and how to delete them yourself in the most popular web browsers is available in the help section of your web browser and on the following pages (just click on the link):
in Chrome browser
in Firefox browser
in Internet Explorer browser
in the Opera browser
in the Safari browser
in Microsoft Edge browser
7.6.The Administrator may use on the Online Store the services of Google Analytics, Universal Analytics provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) the services provided by Facebook Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) the services provided by Hotjar Limited (Level 2, St Julian's Business Centre, 3, Elia Zammit Street, St Julian's STJ 1000, Malta), the services of the company QuarticOn S.A. (Al. Jerozolimskie 123A 02-017 Warsaw) and from the services of Benhauer sp. z o.o. (Grzegórzecka Street 21, 31-532 Kraków). These services help the Administrator to analyze traffic in the Online Store. The collected data is processed within the framework of the above services in an anonymized manner (this is so-called exploitation data, which prevents the identification of a person) for the purpose of generating statistics to help administer the Online Store. These data are aggregate and anonymous, i.e. they do not contain identifying characteristics (personal data) of visitors to the Online Store website. When using the above services in the Online Store, the Administrator collects such data as the source and medium of acquisition of visitors to the Online Store and their behavior on the Online Store website, information about the devices and browsers from which they visit the site, IP and domain, geographical data and demographic data (age, gender) and interests.
7.7.It is possible for a person to easily block Google Analytics from sharing information about their activity on the Online Store website - for this purpose, you can install a browser add-on provided by Google Inc. available here: https://tools.google.com/dlpage/gaoptout?hl=pl.
8. FINAL PROVISIONS
8.1.The Internet Service may contain links to other websites. The Administrator urges you to read the privacy policy set forth therein when you go to other sites. This privacy policy applies only to the Administrator's Online Store.